It's the Manager: Gallup Finds the Quality of Managers and Team Leaders Is the Single Biggest Factor in Your Organization's Long-Term Su, Hardcover

Packed with 52 discoveries from Gallup's largest study on the future of work, It's the Manager shows leaders how to adapt their organizations to rapid change, ranging from new workplace demands to managing remote employees, a diverse workforce, the rise of artificial intelligence, gig workers, and attracting - and keeping - today's best employees. Who is the most important person in your organization to lead your teams through these changes? Gallup research reveals: It's your managers.

While the world's workplace has been going through extraordinary historical change, the practice of management has been stuck in time for more than 30 years.

The new workforce -- especially younger generations -- wants their work to have deep mission and purpose, and they don't want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently and develop their strengths.

Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: It's your managers. They are the ones who make or break your organization's success.

When you have great managers who can maximize the potential of every team member, you will see organic revenue and profit growth, and you will give every one of your employees what they most want today: a great job and a great life. This is the future of work.

It's the Manager includes exclusive content from Gallup Access -- Gallup's new workplace platform, chock full of additional content, tools and solutions for business. Your book comes with a code for the CliftonStrengths assessment, which reveals your top five strengths.

Jim Clifton is Chairman and CEO of Gallup and bestselling author of The Coming Jobs War and Born to Build. His most recent innovation, the Gallup World Poll, is designed to give the world's 7 billion citizens a voice in virtually all key global issues. Under Clifton's leadership, Gallup has expanded from a predominantly U.S.-based company to a worldwide organization with 40 offices in 30 countries and regions.

Jim Harter, Ph.D, is Chief Scientist--Workplace for Gallup. He has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. The best-selling author of 12: The Elements of Great Managing and Wellbeing: The Five Essential Elements, Harter has also published articles in many prominent business and academic journals.