Managing Hospitality Organizations. Achieving Excellence in the Guest Experience, 3 Revised edition, Paperback

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.

• Publisher: SAGE Publications Inc
• Author(s): Michael C. Sturman
• Number of pages: 656
• Publication date: 2024
• Dimensions: 204 x 255 x 40
• Cover type: Paperback / softback