The Performance Appraisal Question and Answer Book: A Survival Guide for Managers, Paperback

"Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including: * How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me? * Which is more important -- the results the person achieved or the way she went about doing the job? * Is there such a thing as a perfect performance appraisal form? Many of the answers include a Hot Tip or Red Flag: a note to the reader making a particularly insightful suggestion. This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively."

About the Author:

Dick Grote is one of America's best-recognized authors, consultants, and speakers on performance appraisal. He is the author of "Discipline Without Punishment" (AMACOM: 0-8144-0276-3) and "The Complete Guide to Performance Appraisal" (AMACOM: 0-8144-0313-1). His articles have appeared in Harvard Business Review and The Wall Street Journal.